Parent Support & Studio Inquiries
We're Here to Help You & Your Little Ones
Have a question about fabric details, sizing recommendations, existing order status, or hassle-free doorstep size swaps? Our friendly Jaipur team is ready to assist you.
Instant WhatsApp Assistance
Mon–Sat, 10 AM – 7 PM IST
7-Day Easy Exchange Support
Jaipur Studio Hub
Reach Out Directly
Get in Touch With Our Jaipur Care Team
We know shopping for growing kids comes with questions on fit and fabric. Choose whichever channel is most convenient for you:
Fastest Support
+91 9667367418
Chat instantly with our parent assistance desk on WhatsApp
Email Support
dilipverse2025@gmail.com
Inquiries, order details, corporate and gifting partnerships
Phone Support
+91 9667367418
Available Monday through Saturday, 10:00 AM – 7:00 PM IST
Registered Office & Studio
Dilipverse Innovation (OPC) Pvt. Ltd.
Jaipur, Rajasthan, 302001, India
Send Us a Message
Fill out the form below and our care team will get back to you within 2 to 4 business hours.
Help Center
Frequently Asked Questions
Quick answers to common questions from parents across India.
Dilipverse operates as an independent curated retail reseller. When you place an order on our platform, we purchase the selected items directly from our verified partner manufacturers and vendors. The vendor then prepares, quality-checks, and dispatches the parcel directly from their facility to your doorstep using trusted courier partners.
We offer a simple 7-day doorstep exchange policy! Simply WhatsApp us at +91 9667367418 or email dilipverse2025@gmail.com with your order number and desired size. Our courier will pick up the current outfit from your doorstep and deliver the new size simultaneously.
Orders are dispatched within 24 hours of placement. Metro cities (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata) generally receive deliveries in 2 to 4 business days. Other regions across India take 4 to 6 business days. Express tracking links are sent via SMS and email.
Yes, 100%! All our baby rompers, bodysuits, and toddler clothing are crafted from combed pure organic cotton with non-toxic, skin-safe azo-free dyes. We do not use abrasive neck tags; all garment care details are printed with soft inks.
Yes, Cash on Delivery is available across most serviceable pincodes in India! You can also pay securely online using UPI (Google Pay, PhonePe, Paytm), Credit/Debit cards, or Net Banking via our encrypted Razorpay checkout.